Privacy policy

Groupe Investigation Québec may collect information that you voluntarily submit by form, email or telephone, including your name, email address, telephone number and the details required to assess your request or file.

This information is requested only when useful to understand the situation, assess the feasibility of an assignment, communicate with you or provide professional follow-up.

Collected information is used to respond to your requests, prepare a service proposal, provide investigation services suited to your situation, manage assigned files and comply with applicable professional or legal obligations.

It is not used for purposes incompatible with the initial request without your consent or another basis permitted by law.

Personal information is handled confidentially, carefully and with integrity.

Reasonable technical, organizational and administrative safeguards are used to limit the risk of unauthorized access, disclosure, loss or improper use.

Personal information is not sold.

It may be disclosed only when required by law, with your consent, or when disclosure is necessary to complete an assignment, process a request or protect applicable rights and interests.

Personal information is kept only as long as necessary to manage your request, follow up on the file, meet applicable legal obligations or address the reasonable administrative needs of Groupe Investigation Québec.

When no longer required, it is deleted, destroyed or anonymized in accordance with applicable practices.

You may request access to personal information held about you, ask that it be corrected if it is inaccurate, incomplete or ambiguous, or request the deletion of certain information where permitted by law.

You may also withdraw consent to certain uses, subject to applicable legal or contractual obligations.

The website uses cookies that are essential to its operation, to retain your preferences and to maintain your cookie choices.

With your consent, the website may also use Google Analytics for limited audience measurement to understand browsing trends and improve the website experience.

You can change your preferences at any time using the Cookie settings link in the footer.

This policy is governed by Quebec's Act respecting the protection of personal information in the private sector, particularly its requirements concerning accountability, governance, collection, use, disclosure and retention of personal information.

This policy may be updated to reflect legal, operational or administrative changes. The update date will be revised when material changes are made.

For any question, access request, correction, deletion request or complaint concerning personal information, contact Groupe Investigation Québec at info@groupeinvestigationquebec.com.